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Product Recall -spring

Discussion in 'Joker's Tavern' started by sunnyring, May 7, 2018.

  1. sunnyring

    sunnyring Regular Member

    Product recall -Spring
    Further to our recent correspondence regarding this year's Spring product and the water content thereof, it has recently come to our attention that in reducing the water content as requested, our production team have now slightly overdone the sun element. We do apologise for this error. Unfortunately, due to the lack of consistency in Spring this year our quality control executives have taken the unprecedented decision to recall Spring, as a safety measure for our customers. Whilst we do realise that this will be disappointing for our many loyal and repeat customers, we hope you will understand that this is necessary to ensure a consistent product offering. We will be happy to replace every Spring returned with an enhanced Summer product. We do hope you will continue to purchase your seasons from us and assure you of our best efforts at all times. World Climate customer services team.
    TomsMum, dianaT and Roz like this.
  2. Roz

    Roz Regular Member

    :risas3: Ok - good to know I can replace my Spring with the newly enhanced Summer product! :sun_smiley:
    sunnyring likes this.
  3. dianaT

    dianaT Moderator Staff Member Moderator

    Very good :lol:
  4. TomsMum

    TomsMum Administrator Staff Member Admin

    Does the enhanced Summer product come with a warranty? :risas3:
    sunnyring and dianaT like this.